Within our internet [2] division we use, for nearly a decade now, quite a few open source softwares, such as:

• Bugzilla [3], used for issue tracking (bug, enhancement requests and service requests).
• SugarCRM [4], used for typical CRM activities (leads, prospects, contacts, campaigns, etc).
• ...

These softwares may be customized and/or they may require upgrades to new release and/or fixes. For that we use (open source) SCM software running on our servers (Subversion [5]) combined with client software on our PCs (TortoiseSVN [6]).For a few years now, we offer our Subversion solutions and know-how to SMBs also (such as SMBs in the area of software development), typically in the format of cloud services. Such solution may optionally be combined also with a Bugzilla based solution for issue tracking.Plans exist to also start offering a similar solution based on the Git [7] version control system.